Privacy Policy
Last updated: March 5, 2026
Trade Winds Enterprises, Inc dba Trade Winds Spice Company ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, TradeWindsSpice.com (the "Site") or contact us directly. If you do not agree to the terms of this Privacy Policy, do not access our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information — such as your first and last name, email address, telephone number, shipping address, billing address, and payment details when you make a purchase or contact us.
- Usage Data — including IP address, browser type, device information, pages visited, and time spent on the Site.
- Cookies and Tracking Technologies — used to enhance your browsing experience, remember preferences, and analyze Site performance.
2. How We Use Your Information
We use collected information to:
- Process orders, fulfill orders and provide customer support.
- Communicate with you about purchases, updates, shipments, or promotions (you can unsubscribe any time).
- Improve website performance and user experience.
- Detect and prevent fraud or security issues.
- Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service providers — trusted third-party payment processors, shipping carriers, analytics tools.
- Third-party platforms — used for marketing or advertising.
- Legal authorities — if required by law or to protect our rights.
We do not sell your personal information.
We do not store full payment details on our Site or servers.
4. Cookies and Tracking
We use cookies, pixels, and similar technologies to:
- Remember your preferences.
- Enable shopping cart functionality and send cart reminder messages.
- Analyze traffic and performance.
- Deliver relevant ads.
You can manage cookies through your browser settings.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
To exercise these rights, contact us at [email protected] and indicate on the subject line "Privacy Compliance".
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.
9. Children's Privacy
Our Site is not intended for children under 13, and we do not knowingly collect information from minors. By using our Site, you represent that you are at least the age of majority in your country, state or province of residence.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at [email protected] and indicate on the subject line "Privacy Compliance".